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Anana Solutions feature in Publishers Outlook

Customer Interaction Solutions Magazine in its November 2010 issue features as "Publishers Outlook" review of the Anana, Genesys Telecommunications Labs & Alcatel-Lucent Social Media Voice Messaging Solution, its4u.  CIS Magazine has been a long standing voice in CRM, contact/call centre and teleservices industries, reaching approximately 250,000 readers a month.

An electronic version of the "Publishers Outlook" article is available online here or in the printed/online version, November 2010, on page 3

"Anana is excited that the industry itself continues to recognize the innovation of the its4u solution.  Having details of its4u published by key industry sources like CIS Magazine  is a key vehicle in ensuring that the Enterprise Call Centre, CRM and Teleservices decision makers are aware of its existence and will therefore include social-media alongside more traditional "telephony" in their Customer Interaction Management plans" said Dave Tidwell, COO of Anana Ltd.

Click here to read more about Anana Social Neworking Aware Voicemail Solution, its4u.