Technology

Seamless transition to new systems that is unnoticed by customers.

Anana has a wide range of IT and Telephony experience encompassing a host of different technologies and systems. We are able to integrate at a detailed level with many of these.

Applications
  • Aspect
  • Avaya
  • Business Objects
  • Cyborg
  • Informatica
  • Microsoft Exchange, SQL, ISA, SMS, Office etc.
  • Mosaix Predictive Dialler
  • Nuance Speech Recognition
  • Remedy
  • Rhetorical TTS
  • RightFax
  • SAP R/3
  • ScanSoft (formerly Speechworks) Speech Recognition
  • Siebel
  • Telisma Telispeech Speech Recognition
  • UK Industry MNP Solution
  • TCS Workforce Management (now Aspect eWFM)
  • Vantive
  • VoiceGenie
Telephony
  • Aspect
  • AudioCodes
  • Avaya
  • CSTA Phase II
  • Dialogic
  • Genesys
  • Mitel
  • Nortel
  • Rockwell
  • SIP
  • Vegastream
  • Voicetek
  • VoiceGenie NexusPoint
Platforms
  • Citrix
  • HP-UX
  • IBM /370 & DB2
  • Informix
  • Microsoft Cluster Server
  • Novell
  • Oracle
  • Sun
  • Unix
  • Windows CE
  • Windows NT, 2000 & XP
  • Windows Terminal Server
Technology
  • .NET
  • ASN.1
  • ASP
  • Automated Java SIM Services
  • C & C++
  • DCOM & COM
  • Direct X
  • Encina (IBM)
  • HTML & DHTML
  • IBM MQseries
  • Java
  • Microsoft MQ
  • ObjectStore
  • Postilion ISO 8583
  • SIP
  • SNA – APPC, LU6.2, 3270
  • SOAP / Web Services
  • SQL
  • Video & Voice over IP
  • Visual Basic
  • WAP
  • XML & Voice XML