Welcome

To the Anana Team Blogs. At this site you’ll find lots of content across a wide range of themes that Anana as a company integrates every day. We often use the Blog to express thought leadership, innovation and new idea’s.  You will also see some of the latest things we are working on here, including some of the most cutting-edge and spearhead solutions in the industry.

Please select from the Categories drop-down (above in the menu) or the “tag cloud” to browse articles that you are interested in.  You can also use this search function if there’s something specific that you are looking for.

The range of topics is huge and covers a wide range of technologies across both Enterprise Contact Centre solutions and Carrier Applications / Enhanced Services.

We are sure you’ll find lots of interesting things here.  If you need further formal information then please pop over to the main Anana site.

Again, welcome to our Teams Web Log,

The Anana Team

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Airwaves

dave_t_pilotdave_t_pilot: #anana #cctr - : Genesys Interaction Workspace (IWS) - Automation and Test tools http://t.co/n47x4PWJ
23 minutes ago from Tweet Old Post
dave_t_pilotdave_t_pilot: #anana #cctr - : Assessing rates of Social Influence Change with Klout and Peerindex http://t.co/hlYqip76
3 hours ago from Tweet Old Post
dave_t_pilotdave_t_pilot: #anana #cctr - : Customer Service Online Influencers - PeerIndex http://t.co/1UsmuPgK
5 hours ago from Tweet Old Post
dave_t_pilotdave_t_pilot: #anana #cctr - : @Twitter - Your Social Media Rate limiting is KILLING Customer Service http://t.co/KF7m1W3l
7 hours ago from Tweet Old Post
jawadabidjawadabid: "@dave_t_pilot: #anana #cctr - : Genesys Interaction Workspace - Dockable Interaction Toolbar http://t.co/TJXNoeMv"
9 hours ago from Twitter for BlackBerry®
dave_t_pilotdave_t_pilot: #anana #cctr - : Genesys Interaction Workspace - Dockable Interaction Toolbar http://t.co/g1JBqSc7
9 hours ago from Tweet Old Post
dave_t_pilotdave_t_pilot: #custserv - ABA PREPAID ROUNDTABLE: Navigating prepaid's compliance challenges - ABA Banking Journal http://t.co/LtOD4D1u
11 hours ago from HootSuite
dave_t_pilotdave_t_pilot: #anana #cctr - : Genesyslab Social Engagement - Facebook Post ORIGINATE http://t.co/Pvz0GCqJ
11 hours ago from Tweet Old Post
dave_t_pilotdave_t_pilot: #CCTR - Weld County answers the call-center call - Northern Colorado Business Report http://t.co/iCvQO1rn
13 hours ago from HootSuite
dave_t_pilotdave_t_pilot: #anana #cctr - : Genesys Mobile Solutions - Reversing the role of ID and Verification with Mobile Apps for... http://t.co/KrC5Ashv
13 hours ago from Tweet Old Post
dave_t_pilotdave_t_pilot: #anana #cctr - : Genesys Social Engagement - Tweet Originate http://t.co/0E3CB1hd
16 hours ago from Tweet Old Post
dave_t_pilotdave_t_pilot: #CCTR - IndiGo parent firm runs call centre for AI bookings - http://t.co/3z0GqBUE http://t.co/eiQ3QvFB
16 hours ago from HootSuite
dave_t_pilotdave_t_pilot: #CCTR - Telax Added to A Midsummer Night's Run's Sponsor List - San Francisco Chronicle (press release) http://t.co/fAe1vTBT
17 hours ago from HootSuite
spokencommspokencomm: RT @dave_t_pilot: #CCTR - Nurses trade scrubs for business attire at patient call center - KC Community News http://t.co/SVcHtd2w
17 hours ago from HootSuite