Voting and Survey Solutions

A very familiar concept to the massed public these days are the concepts of voting by telephone. Popular mainstream programmes like X-Factor are primarily driven by the public mass-vote at the end of each episode. Systems designed to support mass-voting are typically incredibly busy for very short durations lending their usefulness outside of peak periods to be of some concern to the operator. Anana specialise in solutions for mass-voting, mass-telephony, telephone voting systems and so on that are able to 'burst' from a low-watermark of standard activity to a very high-watermark of incredible capacity.

This is achieved partially through the use of commodity but extremely reliable hardware; coupled with very flexible commercial and licensing terms, allowing a centralised pool of network IVR technology to scale incredibly quickly and flexibly.

Popular use cases of telephone based voting include, but are not limited to;

  • Survey's and Market Studies, survey data collection
  • Customer Research Surveys
  • Customer Satisftaction Surveys
  • Local, Regional and National Government Voting (electoral systems), ballots
  • Competiions
  • Sweepstakes
  • Betting
  • Support of TV or Radio polls
  • Brochure or Order fulfilment
  • and many more
Anana voting solutions include detailed and rich management of audit trails and auditing to prevent fraud, multiple votes. Our voting solutions are available via multiple channels concurrently, for example, via a mobile phone, via the web and via voice (DTMF - Dual Tone Multi-Frequency) or Speech Recognition IVR systems, SMS, MMS, WAP or set top boxes.  All these channels can combine to provide a rich, diverse and user-friendly voting experience irrespective of device or context.