Speech
Driven Automated Customer Service
- 24x7 service
- No wait time for customers
- Consistent service levels
- Considerable cost savings 
Anana excel at enhancing your customer’s experience by developing automated Speech Recognition Applications. Our proposition is simple. You tell us your requirements, then we develop and host a rapid proof of concept. Soon after, we will have proven the real benefits of speech automation within your organisation...
Once the application is proven, Anana will develop and install the system using industry standard components of your choice, and will integrate it effectively within your existing environment.
We have experience utilising the best of breed speech recognisers, such
as Telisma and Nuance, and also regularly leverage the advantages of using
Text To Speech (TTS) engines such as Loquendo and RealSpeak. Our open architecture
enables our products to evolve alongside these technologies taking full advantage
of any developments in these fields.