Solutions innovation for modern contact centres and call centres.
Anana solutions allow modern enterprises and businesses to engage, communicate, respond and alert their customers in any media type at any time.
Keeping up with customers in the multichannel era is extremely difficult. Your customers shout at you, they talk about you and they whisper behind you! Are you truly listening, engaging and responding in all channels and media types through a common voice with a complete view of the customer journey?
Anana Multichannel and Digital Contact Centres power household names all over the world including Marks & Spencer, Vodacom, Three, Safaricom, Air Miles and many more. All enjoy a holistic solutions based approach from our team which offers complete support in executing on their omni-channel customer engagement strategy